Job Opportunities with Royal Taxi Maui
South Maui/Wailea Taxi Driver (Kihei)compensation: 60/40 split
employment type: contract
We are the largest taxi company on Maui and are looking for an independent contractor driver (must have GET license). This will be a day shift job, usually 12 hour shifts. Must have valid taxi driver permit and current abstract.
Contact firstname.lastname@example.org with any questions or your resume.
Taxi Dispatch – Afternoon/Night 20 hours (Kihei)
Looking for a part time taxi dispatcher to work for the largest taxi company in South Maui. Job is work from home, five days a week, and requires good phone skills and good computer skills. Previous experience in dispatch is not required, but phone experience in a high pressure environment is highly desired. Must pass background check and know Kihei/Wailea streets/condo/hotels perfectly (or be pretty good). Will not respond to non-808 area code!!!
Working from home, we will provide you the training and computer/telecom equipment necessary to work with self employed, licensed taxi operators. As a highly trained expert, you will process inbound requests for taxi service, utilizing a state-of-the-art computer dispatch solution. We are looking for an energetic, reliable, and engaged individual who can work well as part of a team.
Note: This is initially an afternoon to night position.
Utilize systems and technology to complete customer requests
Listen to and resolve customer issues in accordance with call center best practices
Create and maintain customer records in a computer database
Appropriately escalate customer dissatisfaction
Posses intimate knowledge of business processes and procedures
Coordinate transportation service or schedule changes with preferred clients
Must be reliable
Well mannered and even tempered
Polite to customers and hotel valets
Possess strong interpersonal communication skills
Intuitive and highly coachable
Able to multitask
Must be able to pass a drug test
High school or equivalent